Baby Pratyush was born in August 2019 while his mum Shruti, was working in Bangkok on an international work assignment.
At week 27, Shruti asked her husband Prashant to take her to hospital after suffering severe stomach pains. After investigations, Shruti was told she could go home.
While waiting for a taxi, Shruti sensed that her pains were getting worse and asked her husband to alert the doctor. There was only time for Shruti to lie down before her baby was born without any assistance or medication.“I didn’t understand what was happening. The nurse said: Your baby is alive! Can you hear him crying? And I couldn’t understand what she meant… how could it be my baby? I still had 3 months of pregnancy left!”
As Baby Pratyush was born so premature, he had to stay in hospital for another 3.5 months which was a difficult time for Shruti and her husband. Not being able to speak the local language and with little English being spoken by the hospital staff left them unable to have detailed conversations about the health of their baby. They were also concerned about medical costs and were unsure if their healthcare plan would cover all of the medical expenses.
“We felt very relieved when we spoke with Dr. Sadhana from Allianz Care, who was able to explain the condition of our son, how much treatment he would need and how much time he would spend in hospital. She also explained that Allianz would settle the bill directly with the hospital and that our plan covered everything. Dr. Sadhana saved our lives! She called me a couple of times and I felt like she was sitting beside me assuring all will be fine”.
Baby Pratyush is now at home with his parents. He is still receiving medical assistance to help with his breathing, but the doctors are confident that he will be able breathe on his own soon.