MyHealth Digital Services

The MyHealth Digital Services acts as a silent concierge for our members. Here you can find the information you need, when you need it, in one convenient app and portal.

My Policy

Key policy information such as start and renewal date, area of cover, who is insured under the policy (dependants), policy documents (Insurance Certificate, Benefit Guide, Table of Benefits, Membership Card and forms) and payment details.

My Claims

Claim submissions in a few clicks and details on claims history.

My Benefits

Find out what benefits are included in the cover and by how much.

Health Assistant

Digital tools and services to help our members manage their health and wellness.

Health Assistant

We have bundled all of our useful health and wellness tools in Health Assistant.

Symptom Checker

An easy to use multi-language support tool for quick reference and guidance. By answering a few questions about your medical conditions, you will get a preliminary evaluation of your symptoms.

Pharmacy Aid

With this tool, you will never have to worry about finding out the names of your medication when overseas. Pharmacy Aid will show in seconds the local equivalent of brand names drugs from back home.

Medical Term Translator

The Medical Term Translator is a useful tool for you if you need to seek medical care while abroad, especially if you don’t speak the local language. This tool will translate names of common ailments into 17 different languages!

Emergency Services

If you have an emergency while overseas, we’ll help. With “Emergency Services” you can call the local emergency number in seconds, no matter where you are, giving you a helping hand whenever you need it the most.

Health and Wellness Hub

Here you will find a range of services, tips, tools, articles and guides to help protect you from preventable health risks, gathered in one convenient place.

Health & wellness advice and webinars

Tips, tools, videos, quizzes, articles and guides to help you make healthier decisions when it comes to:

Diet and nutrition
Exercise and fitness
Sleep

Emotional Wellbeing
Finding Happiness

Understanding your healthy numbers

Information about healthy numbers relating to BMI, blood pressure, Triglycerides, Fasting Blood Glucose and Blood Cholesterol.

Digital check-up

Fast anonymous check-up of your mental and physical health.

Your health and wellbeing matters to us, which is why we offer you a digital medical check-up. It will give you an overall and updated assessment of your health in all its dimensions, including areas you have probably never explored.

You can check your mental and physical health and find out any risks and preventive factors. It's fast, free and anonymous.

To access, you can simply go to Health Assistant/Wellness Hub on MyHealth app or portal.

Try it now

Medical advice and Teleconsultation

You will be able to talk to a medical professional by video, call or chat, depending on your current location. You may be asked to register when you sign-up for the service for the first time and you may need to have your ID and policy number at hand.

Services are available with all Out-patient Plans via our TeleHealth Hub and can be accessed from MyHealth app or portal.