Evacuations and repatriations

Please refer to your Table of Benefits to confirm if Evacuations and/or Repatriations are covered under your plan.

Please follow the steps below if you need medical evacuation or repatriation:

Call our Helpline available 24/7
Phone: +353 1 629 7141

Email us* (indicating 'Urgent – Evacuation/Repatriation' in the subject line)

*Given the urgency, we would advise you to phone if possible.

Please contact us before talking to any providers, even if they approach you directly, to avoid excessive charges or unnecessary delays in evacuation. In the event that evacuation/repatriation services are not organised by us, we reserve the right to decline the costs.