Need treatment?

First check that your plan covers the treatment you need. To do so you can:

Refer to your Table of Benefits

Check if your treatment is subject to pre-approval*

If you need help please call our Helpline.

*Some treatments require pre-approval

The pre-approval process helps us assess each case, organise everything with the hospital before your arrival and make direct payment of your hospital bill easier, where possible.
Treatments that require pre-approval (mostly in-patient and high cost treatments) are indicated in your table of benefits.

For further information on pre-approval, please visit our dedicated page here.