Our Digital Services

We’ve made it easy for you to manage and access health insurance details.

Our MyHealth app and portal acts as a silent concierge for our members. It is quite often the first port of call for the thousands of people who use it as their unique ‘go to’ in times of need. MyHealth features include:

My policy – Access insurance documents and premium payments
My claims – Submit and track claims online
Provider finder* – Find hospitals, doctors or other health practitioners around the world contracted for direct settlement
Health Assistant – Access digital tools and services to help your team manage their health and wellbeing
My benefits – Access cover

Health Assistant

Digital tools and services to help your team manage their health and wellbeing.

Emergency services:
Get phone numbers for local emergency services worldwide.

Medical Term translator:
Get translations for common medical terms in one of 17 languages.

Pharmacy aid:
find local equivalents of brand name drugs from back home. View the active ingredients, enabling a pharmacist to provide a similar solution.

Symptom checker:
Get a quick and easy evaluation of symptoms. Answer a few questions about a medical condition and get a preliminary evaluation of the symptoms.

Our easy-to-use “OurHealth” Online Services for Employers allows Employers to manage a wide variety of tasks. All accessible via a single login:

Easily view group details
Setup new policies
View or change policies

Create reports
View group invoices and
payment method

Employee Care Hub

Ready to use tools to help you support the health and wellbeing of your team.

Benefit from:

Keeping control over your internal campaigns
Getting on-demand content on trending topics
Having easy to use format with emails, flyers, posters, videos and more

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Employee Care Hub