Our Digital Services

We’ve made it easy for you to manage and access health insurance details.

Our MyHealth app and portal acts as a silent concierge for our members. It is quite often the first port of call for the thousands of people who use it as their unique ‘go to’ in times of need. MyHealth allows members to:

Handy access our 24/7 Helpline and medical advice Medi24.
Make a claim with a 48 hour response time.
Access our Telehealth Hub.
Access policy documents and Membership Card on the go.
Look up the local equivalent names of branded drugs and translate common ailments into one of 17 languages.
Use our handy Symptom Checker.
Find a local hospital
Access our Health and Wellness Hub.

Our easy-to-use “OurHealth” Online Services for Employers allows Employers to manage a wide variety of tasks. All accessible via a single login:

Easily view group details, setup, view or change policies.

Create reports, view all invoices for your groups and details of how to pay (only available if you have selected this option).