Invoicing

*Invoicing*Our invoicing process explainedOur invoicing process explainedContents

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Invoicing

All invoices are produced automatically and issued to the email address provided to us in the Master Application Form. The invoices include a summary invoice, a remittance advice and a detailed invoice.

Each invoice summary document categorises the charges as per the following:

Renewals (R) - This section allows you to see the number of renewal premiums which have been charged during the billing period. These charges are marked clearly on the invoice with an 'R'.
Joiners (J) - This section will allow you to see the number of premiums charged for new policies/joiners during the billing period. These charges are marked clearly on the invoice with a 'J'.
Leavers (L) - This section details the number of premium charged for cancelled policies. These charges are marked clearly on the invoice with an 'L'.
Adjustments (A) - This section details the number of premium charges for adjustments that have been made to an existing policy. These adjustments could be changing region of cover, changing level of cover or adding /deleting a dependant or a re-enablement. These charges are marked clearly on the invoice with an 'A'.
Instalments (I) – This section details the number of premiums charged for the relevant payment frequency period on the policy - i.e. monthly. These charges are marked clearly on the Invoice with an 'I'.

In the event you have employees on assignment in the United Arab Emirates, a separate invoice will be issued for these employees as coverage is provided through a fronting arrangement with Orient Insurance. This invoice will also be issued on a monthly basis and in US dollars currency.

More on invoicing

Invoice Schedule

Invoice Type	Description
Inception	1^st invoice issued at Inception
Installment	Monthly invoices issued on the 29^th of every month
End of Year Adjustment (EOY)	Invoice issued at renewal closing off the insurance year and billing for all amendments made in the previous contract year (if not already taken into account in the Instalment invoices)
Renewal	1^st invoice issued at renewal of the scheme for the new contract year